As THE SOCIAL provides professional event organization and related services rather than physical products, traditional product returns do not apply. Any concerns about delivered services should be reported promptly so we can review and address them.
Contact Us
For cancellation, refund, or service related questions, please contact THE SOCIAL through the contact information available on our website. Each request will be reviewed fairly according to the agreed terms and applicable laws.
If an event is postponed or its requirements change, THE SOCIAL may offer alternative arrangements depending on availability. Additional costs may apply when changes require extra resources, services, or extended project timelines.
Return Policy
As THE SOCIAL provides professional event organization and related services rather than physical products, traditional product returns do not apply. Any concerns about delivered services should be reported promptly so we can review and address them.
Contact Us
For cancellation, refund, or service related questions, please contact THE SOCIAL through the contact information available on our website. Each request will be reviewed fairly according to the agreed terms and applicable laws.
Where a refund is approved, THE SOCIAL will determine the refundable amount after deducting applicable costs for completed work, reserved resources, and non refundable third party expenses.
• Deposits may be non refundable when work has already started • Completed services are generally not eligible for refunds • Third party charges may not be refundable • Approved refunds will be processed using the original payment method where possible • Refund processing time may depend on the payment provider
Event Changes and Postponement
If an event is postponed or its requirements change, THE SOCIAL may offer alternative arrangements depending on availability. Additional costs may apply when changes require extra resources, services, or extended project timelines.
Return Policy
As THE SOCIAL provides professional event organization and related services rather than physical products, traditional product returns do not apply. Any concerns about delivered services should be reported promptly so we can review and address them.
Contact Us
For cancellation, refund, or service related questions, please contact THE SOCIAL through the contact information available on our website. Each request will be reviewed fairly according to the agreed terms and applicable laws.
Clients may request cancellation of a service by contacting THE SOCIAL in writing. Cancellation requests will be reviewed based on the agreed service scope, project timeline, and work already completed.
Refund eligibility may depend on:
• The date of the cancellation request • Services already delivered or completed • Resources reserved for the event • Third party costs already paid • Customized work prepared specifically for the client
Refund Conditions
Where a refund is approved, THE SOCIAL will determine the refundable amount after deducting applicable costs for completed work, reserved resources, and non refundable third party expenses.
• Deposits may be non refundable when work has already started • Completed services are generally not eligible for refunds • Third party charges may not be refundable • Approved refunds will be processed using the original payment method where possible • Refund processing time may depend on the payment provider
Event Changes and Postponement
If an event is postponed or its requirements change, THE SOCIAL may offer alternative arrangements depending on availability. Additional costs may apply when changes require extra resources, services, or extended project timelines.
Return Policy
As THE SOCIAL provides professional event organization and related services rather than physical products, traditional product returns do not apply. Any concerns about delivered services should be reported promptly so we can review and address them.
Contact Us
For cancellation, refund, or service related questions, please contact THE SOCIAL through the contact information available on our website. Each request will be reviewed fairly according to the agreed terms and applicable laws.
THE SOCIAL, established in 2025 in Al Ain, provides professional services for event organizers, including conferences, exhibitions, forums, and business events. As our services involve planning, coordination, communication, and dedicated resources, our refund policy depends on the nature and stage of each project.
Service Cancellation
Clients may request cancellation of a service by contacting THE SOCIAL in writing. Cancellation requests will be reviewed based on the agreed service scope, project timeline, and work already completed.
Refund eligibility may depend on:
• The date of the cancellation request • Services already delivered or completed • Resources reserved for the event • Third party costs already paid • Customized work prepared specifically for the client
Refund Conditions
Where a refund is approved, THE SOCIAL will determine the refundable amount after deducting applicable costs for completed work, reserved resources, and non refundable third party expenses.
• Deposits may be non refundable when work has already started • Completed services are generally not eligible for refunds • Third party charges may not be refundable • Approved refunds will be processed using the original payment method where possible • Refund processing time may depend on the payment provider
Event Changes and Postponement
If an event is postponed or its requirements change, THE SOCIAL may offer alternative arrangements depending on availability. Additional costs may apply when changes require extra resources, services, or extended project timelines.
Return Policy
As THE SOCIAL provides professional event organization and related services rather than physical products, traditional product returns do not apply. Any concerns about delivered services should be reported promptly so we can review and address them.
Contact Us
For cancellation, refund, or service related questions, please contact THE SOCIAL through the contact information available on our website. Each request will be reviewed fairly according to the agreed terms and applicable laws.
Refund and Return Policy
Introduction
THE SOCIAL, established in 2025 in Al Ain, provides professional services for event organizers, including conferences, exhibitions, forums, and business events. As our services involve planning, coordination, communication, and dedicated resources, our refund policy depends on the nature and stage of each project.
Service Cancellation
Clients may request cancellation of a service by contacting THE SOCIAL in writing. Cancellation requests will be reviewed based on the agreed service scope, project timeline, and work already completed.
Refund eligibility may depend on:
• The date of the cancellation request • Services already delivered or completed • Resources reserved for the event • Third party costs already paid • Customized work prepared specifically for the client
Refund Conditions
Where a refund is approved, THE SOCIAL will determine the refundable amount after deducting applicable costs for completed work, reserved resources, and non refundable third party expenses.
• Deposits may be non refundable when work has already started • Completed services are generally not eligible for refunds • Third party charges may not be refundable • Approved refunds will be processed using the original payment method where possible • Refund processing time may depend on the payment provider
Event Changes and Postponement
If an event is postponed or its requirements change, THE SOCIAL may offer alternative arrangements depending on availability. Additional costs may apply when changes require extra resources, services, or extended project timelines.
Return Policy
As THE SOCIAL provides professional event organization and related services rather than physical products, traditional product returns do not apply. Any concerns about delivered services should be reported promptly so we can review and address them.
Contact Us
For cancellation, refund, or service related questions, please contact THE SOCIAL through the contact information available on our website. Each request will be reviewed fairly according to the agreed terms and applicable laws.
